User Booking & Cancellation policy
"Eduwity" means Eduwity Private Limited, a corporation organised under
the Companies Act; authorised to carry on business in India for to carry on
the business of providing all types of educational services including
providing cloud software, buying and selling of solutions and options and
related consultancy services either directly or indirectly or through
brokers or licensees and also providing franchising and management services,
publishing content online, print or any medium in India or outside India
either singly or jointly or in Partnership with any person(s) Firm and
“Eduwity Platform” (which includes any
of Eduwity’s websites and mobile applications. By making a booking or
reservation request through Eduwity, the user (“User”) accepts and agrees
to the refund and cancellation policy of Eduwity and to any additional
terms and conditions that maybe be relevant and may apply to your booking
included services rendered or products offered. Eduwity reserves the
right to change these terms and conditions (“Terms and Conditions”) of the
policy from time to time in its discretion and without prior notice to you.
All terms and conditions are applicable to the extent permitted by law. For
details check Eduwity Policies.
1. MODE OF CANCELLATION
1.1. Cancellations can only be made through by pressing “Cancel” button
provided along the booking history on Eduwity Platform.
1.2. No cancellation shall be accepted over email, phone call or
communicated using any other mean.
2. CANCELLATION AND REFUNDS
2.1. IN CASE OF TIMED OR DATED APPOINTMENTS AND RESERVATIONS, the
following conditions shall apply in case of cancellation:
Eduwity offers cancellation before login of any user.
2.2. For Eduwity Vouchers and Deal Coupons, Gift Cards (“Coupons /
Cards”), Eduwity does not offer any cancellation. No Amount will be
refunded once a gift card is purchased. Vouchers, Deal Coupons and Gift
cards offered and sold by TPM on Eduwity are subject to TPM’s terms
and conditions and TPM may not accept any refunds. Please refer the
terms and conditions on the TPM’s page prior to purchase.
2.3. A Coupon / Card cannot be refunded once redeemed or purchased.
2.4. Online payments are non-refundable.
2.5. Handling charges/ Convenience fees, if applicable shall not be
refundable under any circumstances.
3. DISPUTE RESOLUTION AND ARBITRATION
All disputes arising out of this Program shall be referred to arbitration under Arbitration and Conciliation Act, 1996 or any statutory modification or re-enactment thereof for the time being in force. The arbitration shall be referred to a sole arbitrator who is on the panel of the Indian Merchant Chamber. The venue of Arbitration will be Mumbai and the language of the proceedings shall be English